PRIVACY POLICY     

At Nebuetres Innovations Private Limited, we believe that choosing your accessories is a personal journey, and your experience should feel safe and effortless. Whether you are picking bold statement pieces or timeless everyday essentials, we value your trust and respect your privacy. Your personal information is treated with care, ensuring it is secure, accessible, and fully managed by you.    
 

Whenever we mention “we,” “us,” or “our,” it refers to Floralx and its managing entity, Nebuetres Innovations Private Limited. When we say “you,” we mean you—the visitor, customer, or user navigating our platform.  

This policy explains how we collect your information, how we use it, how we keep it safe, and under what circumstances it might be shared. Our goal is to provide clarity and confidence so you can engage with us without worry.  

By using our website, you are consenting to these practices. If you ever feel uncertain or have questions about how your information is handled, please pause and connect with us. We are here to address any concerns and make sure your online experience with Floralx is as enjoyable and secure as possible.  

Your trust is central to us, and we are committed to maintaining it at every step of your journey with Floralx.  

Information We Collect  

To create a smooth and enjoyable shopping experience, we gather certain information when you interact with our website. This can include your name, contact details, billing and shipping addresses, and payment information. We use this solely to process your orders accurately and efficiently.  

As you browse, we may also observe your preferences, such as the products you view, the pages you spend time on, and your overall interests. These insights allow us to tailor the experience so that what we show feels relevant and engaging for you.  

We also collect technical details, including your device type, IP address, browser information, and, if you allow it, your location. This information helps us maintain a secure and reliable platform for everyone visiting Floralx.  

Cookies are part of how we make your experience more personal and convenient. They help us remember your choices, suggest accessories you may enjoy, and ensure smooth navigation. You have full control and can adjust or disable cookies through your browser at any time.  

By sharing this information, you help us create a better, more customized shopping experience. Your preferences and comfort guide how we handle your data, keeping your journey safe, seamless, and entirely under your control.  

How We Use Your Information  

The details you share with us help make your experience at Floralx seamless and enjoyable. At a basic level, your information allows us to process your orders, confirm payments, and deliver your chosen accessories safely to you.  

Beyond these essentials, we use your data to enhance your experience. This includes tailoring suggestions to match your interests, sharing updates, special offers, and curated picks when you have opted in, and keeping our platform secure by detecting and preventing any unauthorized activity. We may also use your information to meet legal or regulatory requirements whenever necessary.  

Every action we take with your information is guided by one goal: to make your journey with us safe, personalized, and stress-free. Your trust shapes the way we handle your data, ensuring you feel confident and valued every step of the way.   

Sharing Your Information   
 

At Floralx, your personal information is never sold to anyone. Your trust matters to us, and we share your details only when it is necessary to provide the services you expect.  

For example, we may share limited information with:  

• Payment processors to complete your transactions securely  
• Delivery partners to ensure your accessories reach you promptly  
• IT and analytics providers to help improve and maintain our platform  
• Legal authorities when required by law or in cases of suspected fraudulent activity  

We carefully select all our partners and make sure they treat your information with the same level of care and respect that we do.  

Sharing your information is always done with your safety and experience in mind. You can trust that every step we take is aimed at keeping your journey with Floralx secure and reliable.    

Cookies and Tracking Technologies   
 

To make your experience on Floralx  more relevant and enjoyable, we use tools such as cookies, beacons, and similar technologies. These tools help us understand what interests you, monitor how our site performs, and highlight content that matches your preferences.  

You are in full control of these tools. You can adjust or manage how cookies are used at any time through your browser settings, giving you the freedom to choose what works best for you. Our goal is to use these technologies responsibly, ensuring your journey with us feels personalized, smooth, and completely under your control.   

Data Storage and Security   
 

Your trust in sharing personal information with Floralx  is something we take very seriously. We are committed to keeping your data safe at every stage of your interaction with us.  

To protect your information, we implement modern security measures such as encrypted connections using SSL, secure servers, and strict access controls. These practices ensure that your personal details remain confidential and safeguarded against unauthorized access.  

Keeping your data secure is a responsibility we treat with the highest priority. Our goal is to give you peace of mind so you can enjoy your experience with Floralx confidently and safely.    

Data Retention Period   
 

At Floralx, we respect your information and keep it only for as long as necessary to provide our services effectively. Typically, this means retaining your details for around 8 to 12 months after your last interaction with us.  

In certain situations, such as legal or compliance requirements, we may need to hold information for a longer period. Even then, your data is handled carefully and securely throughout.  

Our approach ensures your personal information is not kept longer than needed, giving you confidence that your privacy is always valued and managed responsibly.    

Your Rights and Choices   
 

At Floralx, you have full control over your personal information. We want you to feel confident managing your data in ways that suit you best.  

You have the ability to:  

• Access and update the information we hold about you  
• Request deletion of your data, keeping in mind any legal requirements  
• Opt out of promotional messages whenever you wish  
• Manage or adjust cookie preferences through your browser settings  

Your choices matter to us, and we are committed to supporting them every step of the way. You remain in charge, and we are here to make the process simple and transparent.    

Children’s Privacy   
 

Floralx is designed for users who are 18 years and older. Protecting the privacy of younger individuals is important to us.  

We do not intentionally collect information from children under 18. In the rare event that we discover data from a minor has been submitted, we will promptly remove it from our systems.  

Your safety and trust guide everything we do. Ensuring that our platform remains appropriate and secure for all adult users is a priority, and we take immediate action to maintain a responsible environment.    
 

Third-Party Links   
 

While exploring Floralx, you might find links that take you to external websites, including payment providers, analytics platforms, or affiliated services. These sites are managed independently and maintain their own privacy practices. Because we don’t control these platforms, we cannot be held responsible for how they collect, use, or safeguard your personal information.   

To protect your privacy, we recommend reading their privacy policies carefully before interacting with any third-party service. Staying informed helps you make secure choices whenever you navigate beyond our site.    

Changes to This Privacy Policy   
 

To keep your experience at Floralx safe and transparent, we may revise this privacy policy from time to time. Updates may reflect new practices, improvements to our platform, or changes required by law.  

Whenever we make updates, the latest version will be posted here for your reference. By continuing to use our website after any changes, you are accepting and agreeing to the updated policy.  

We encourage you to review this page periodically. Staying informed ensures that you always know how your information is managed and that your privacy remains protected while enjoying Floralx.    

Consent   
 

When you choose to use Floralx, you are allowing us to gather and manage your personal information as described in this Privacy Policy.  

Your engagement with our platform shows that you understand and agree to the ways we collect, store, and use your data to provide a seamless and secure experience.  

We value your trust and encourage you to read this policy carefully. By continuing to interact with Floralx, you are confirming your consent and helping us maintain a safe, personalized, and enjoyable environment for everyone.    

Contact Us   
 

Have questions or need assistance? We are always ready to support you. Your experience and comfort are important to us.  

You can get in touch with our team at any time by emailing us at nebuetresinnovationspvtltd@gmail.com. We are committed to responding promptly and addressing your concerns clearly.  

Connecting with us ensures that your journey with Floralx remains smooth, safe, and enjoyable. We welcome your messages and are here to make your experience better every step of the way.